Thunder Seed Customers:
Together, we are facing a truly unprecedented situation. The global coronavirus pandemic is affecting all of our families, our businesses, our communities, and our way of life. During this time, we wanted to reach out and update you on how we’re approaching the situation at Thunder Seed.
First and foremost, our hearts go out to anyone who’s been impacted by the virus, either directly or indirectly. Our thoughts are especially with those who are sick, to whom we extend our heartfelt wishes for a full recovery. And we’re truly inspired by the selfless healthcare workers around the world who are on the front lines working tirelessly to care for people in need.
Second, at Thunder Seed, as at your dealerships and farms, we’re focused on the health and safety of our employees, families and communities.
Beginning March 21, 2020, our office employees have been asked to work from home. Our entire office staff is reachable by cell phone, text or email, and all will remain a full-time staff. Our sales staff will be in contact with you regularly, as shipping season is underway, and we are continuing “Business as Usual” under the guidance of Social Distancing per the CDC in the USA; and the Public Health Agency of Canada. We will be working to ensure that seed deliveries are handled safely and fluidly, meeting your expectations of timely deliveries, while not risking the health and well-being of yourself or any of our staff members. Our work force is extremely familiar with remote work environments, and we’re also asking our sales team to work with customers through our digital channels as much as possible. Phone call, emails, texts, the Thunder Seed ordering software, are all channels we will be utilizing along side of you to ensure a seamless spring.
Third, even as we deal with this pandemic, our team at Thunder Seed remains laser-focused on your success. While all of our businesses are in uncharted territory, disruption and trying circumstances are not new to us. Especially in times like these, Thunder Seed will continue to demonstrate our flexibility, agility and resilience. This team will rise to the occasion and just as we have in the past, we will chart our course to ensure the best possible service to you, for a successful planting, growing and harvest season.
We are here for you and will remain First In The Field.